Our suite of managed services provides thorough IT coverage for your organisation, so your systems are stable, secure and operating effectively. Discover our proactive IT support offering that translates your organisation’s needs into a robust network of scalable solutions.
No matter the size, scope or complexity of your IT requirements, we approach every client with the same tailored approach, allowing you to create a custom suite of IT solutions that suit your business’s needs.
Commuserv simplifies IT and web services for both small and enterprise-grade businesses, creating accessible, cost-effective and precise solutions that help your business to thrive.
What are managed IT services?
Managed IT services refer to information technology tasks that are outsourced to a third-party expert, such as Commuserv. Common IT services include:
• Helpdesk support
• IT monitoring
• Maintenance
• Cybersecurity
• Cloud and infrastructure design
Does your IT MSP include security?
Cybersecurity is the foundation for our Managed Services. We review our services annually to ensure best-in-class is being used. Strengthen your security intelligence by outsourcing this capability to one of Adelaide’s leading cybersecurity companies.
How is managed IT support delivered?
Managed IT support can be delivered via:
• Remote support
• On-site support
• Hybrid support
By taking a proactive approach to maintaining your IT infrastructure, we can identify potential issues, troubleshoot and resolve before the problem grows. That way, our team can mitigate the risk of downtime for your organisation, keeping your systems running so you can continue to deliver key services.
Regular IT maintenance is essential for every company, and by outsourcing this vital work, you can ensure the ongoing safety, efficiency and performance of your systems.
IT maintenance is not simply ensuring that everything is up and running. It’s about continually assessing whether every aspect of your existing IT ecosystem is best-placed to facilitate measurable organisational success in the present, and foster growth in the future.
Contact Commuserv for the tools to help you work better together, so you can get more done — anytime, anywhere.
Submit your ticket via our user-friendly portal and sign in with your business’s Microsoft account. Every request is logged and assigned a ticket number for tracking.
Urgent assistance
If the matter is urgent, please call us directly on (08) 8211 6000 or email support@commuserv.com.au
Remote assistance
Our support team can remotely access your system to diagnose and resolve the issue. If our team resolves the issue remotely, you’re only charged for the time taken. Where necessary, we’ll send a technician for an on-site visit.
