Managed IT Services Adelaide

Protect your business from cyber threats and reduce downtime

Our Managed IT Services packages provide reliable IT support, cyber security protection and Microsoft 365 management delivered by senior team of Adelaide IT specialists.

Microsoft Solutions Partner Modern Work and Security

What's included

Managed IT Service Packages

All packages provide a strong foundation for IT support, security and day-to-day management so you can keep working safely and focus on what matters.

Managed IT Services

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Frequently asked questions

Managed IT services provide ongoing IT support, monitoring, maintenance, cyber security and technology management for an agreed monthly price.

Commuserv managed IT services can include remote and on-site support, Microsoft 365 management, cyber security, patch management, infrastructure support and strategic planning.

Commuserv managed IT packages cost from $140 per user per month, depending on the selected service level, and typically with no onboarding fees. Prices exclude GST and require a minimum of 10 users. Microsoft 365 licensing is additional. Agreements are available on 24 or 36-month terms.
Essential suits organisations that primarily need remote IT support, managed cyber security and proactive maintenance. Advanced adds deeper strategic planning, dedicated technical ownership, infrastructure support and on-site support. Ultimate adds dedicated service leadership, server support and additional on-site resources.

Yes. Every managed IT package includes cyber security capabilities such as endpoint protection, 24/7 threat monitoring, email protection and cyber awareness training.

Application Control and password management are included in Advanced and Ultimate, and available as paid add-ons with Essential.

Yes. On-site support in metropolitan Adelaide is included in Commuserv’s Advanced and Ultimate Managed IT Service Packages.

The Essential package is delivered primarily through remote support, with onsite support provided at an additional cost.

Yes. Every package includes Microsoft 365 tenancy management and cloud backup. Microsoft 365 licensing is charged separately.

New projects, disaster recovery work, critical service failures, third-party software licensing and third-party application support are not included in the standard monthly package unless explicitly stated in the agreement.

These services are scoped and priced separately.

Commuserv reviews the information provided and contacts your organisation to confirm its users, current environment, support requirements and priorities. We then recommend the most suitable package and commercial model.

Case Study

How we helped SA's largest locally owned commercial property firm

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