Legacy and Expertise:
Commuserv has been a cornerstone in the IT services sector in Adelaide since 1997, boasting a long-standing history of excellence and innovation. Our journey began with a commitment to providing top-notch IT solutions, and over the years, we have expanded our expertise to encompass a range of services that cater to the evolving needs of our clients. Our dedicated team of professionals is at the heart of our operations, ensuring that technology serves as a bridge to success, rather than a barrier.
Team and Culture:
At Commuserv, we take pride in our team of 27 full-time staff members, each bringing unique skills and unwavering dedication to our office located in the vibrant heart of Adelaide. Our culture is built on collaboration and a shared vision to deliver exceptional service.
Services:
We offer a diverse range of services designed to meet the specific needs of each client. From managed IT services that optimise operating costs to innovative solutions that drive profitable growth, our services are tailored to ensure that technology complements your business strategy seamlessly. Our Engineering team and Service Support Specialists are equipped with the latest accreditations and are ready to tackle major changes in your environment, ensuring smooth transitions and continuous support.
Our Commitment to You:
Commuserv is more than just an IT provider; we are your strategic partner in growth and efficiency. Our commitment to managing technology with a forward-thinking approach has allowed us to support our clients through every stage of their business evolution.
As we look to the future, we are excited to continue this journey, embracing new challenges and opportunities that come our way.
“Four years ago we swapped our IT contract over to John Caruso and the team at Commuserv. Our business has been becoming more and more focused on the internet for communications, advertising and general operations and as such we can’t afford outages or breakdowns. Since we have swapped to John and the team at Commuserv the system has never worked better.
John’s team is small enough to be personalised and John is always available to us, he has the resources to have someone on site at any time of the day when needed. Put simply we couldn’t be happier and our system has never worked better.”
“Commuserv have become our new IT Company from July 2019 and in that short time have provided our accounting firm with some very fast and efficient service.
John and the team go above and beyond to assist us and in that short time, have upgraded our telephone system and kept us up to date with all software upgrades.
Even with the Covid-19 where they were extremely under pressure accommodating their other clients, they came to our rescue on a quite a few occasions, preparing our staff with remote access to be able to work from home.
We would definitely recommend them as a professional IT organisation and a great team to deal with.”
“We need IT solutions that will help bring aged and disability care to a higher and more efficient standard. This is why we have worked with Commuserv since we started our operations in 2013. We give John Caruso and his team a 100% customer satisfaction rate because they consistently deliver on promises and provide the best service”.
“Over the years we have found that John and the whole Commuserv team are always ready and able to respond and help with any communication or computer networking requirements. They are a reliable team with up to date technical expertise in all areas of computing, phones, data and networking. Their quick to respond and can-do attitude is always counted upon as a first point of contact for reliable help.”
“We have developed a great partnership with Commuserv over the last 7 years and their dedication and care is evident in their approach to our needs. In short, they are a pleasure to work with.”
“We have been dealing with Commuserv for over 15 years.
The things that are a point of difference with the management of Commuserv is that there are no hard sells and if there is some issue, we have confidence that Commuserv are prepared to listen and work through it.”
“We have been working with Commuserv for the last 3 years. Their role with us is multifaceted which has included network setups, ongoing monitoring and new business process development utilising telephony and IT.
John and the team at Commuserv know how to understand customer requirements and there is no oversell. They recommend what we need and not only deliver but deliver on time and within the budget. I would recommend Commuserv to anyone looking for IT, Telephony, Networking or Communications services.
We appreciate the work they have done and continue to do for NCC.”
“John and his highly skilled team at Commuserv have been providing IT and Data Services for my company since it started in 2013.
Planning of hardware and software requirements during the building construction phase was thoroughly performed and extremely accurate, owing to the in-depth industry knowledge John and his team have developed over may years, and our recent migration to the cloud has been seamless. In a landscape that is constantly evolving, I am reassured knowing our data protection, backup and management systems are up-to-date, and the support we receive should the need arise is prompt and faultless.
I thoroughly value the input from John and the team at Commuserv in allowing me freedom to allow my business to run with efficiency and security. I highly recommend Commuserv for all of your IT service needs.”
“I wanted to personally reach out and thank you for the work you and your team have done for us on our project at Gawler Place Adelaide. We all recognize the short time frame of this project and the sheer amount of work you and your team have put in on our behalf and are immensely grateful. You have been incredibly accommodating and understanding and are a pleasure to work with.
I recognize that we are far from your largest client (and on this project, have likely taken a disproportionate amount of your time), so it means a great deal that you still give us such outstanding customer service. We feel no need to look anywhere else for our business.
Thank you again for your help and support here. We are very excited to see this project take shape.”
In 2005, I started Grandwest Insurance Brokers, and John Caruso, of Commuserv, was fundamental in establishing the IT and telecommunications for my new venture.
As the business grew, it was pleasing to note that when John Caruso, of Commuserv, established my IT and communication systems, it was robust enough to allow for the significant growth that occurred in the years between 2005 and 2015.
I highly recommend the Commuserv team if you want peace of mind with your IT.
In 2015 we engaged with Commuserv to develop an app to be used during our Clipsal 500 event.
Commuserv were flexible in their approach, allowing us to tailor our specifications and functionality.
They were also very creative in suggesting the introduction of interactive games which only enhanced our users experience with the app. I would highly recommend Commuserv to a prospective client.
We have been using Commuserv for our IT requirements for the last few years now. From day one we were impressed with their high level of service, customer-focus, response time and expertise, and, importantly, this has not changed over the journey.
There is always someone available to assist you. I would recommend Commuserv to anyone looking for IT support for their business as I know they always deliver on what they promise.
Enhancing business. It’s a great mission statement and one that Commuserv deliver on, for the last 6 years at Cibo Espresso.
Quietly in the background Commuserv now help us manage the backbone of our business and taking our IT to the cutting edge in hospitality. The greatest asset to Cibo Espresso is feeling sure that our IT needs are met but also understood and explained in English not IT language.
Commuserv are the Enhancers of businesses, and very efficient in their work.
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