One of the biggest concerns any business or personal computer user has is whether all the data they use is actually backed up, frequently and well.
With technologies such as cloud backup and backup to disk, it is extremely important that stakeholders get the appropriate notifications, and understand what these mean.
One of the biggest let downs for many is the actual recovery time and process. Many think this is instaneous and happens in minutes, when pulling from the cloud and external devices this is not always the case.
Conversions of data from compression, downloading and unpacking and repair and verifications can all change what was thought to be a quick and easy task into a lengthy outage.
Testing backups, recover files and do full disaster recovery test frequently and always speak to a Commuserv team member for better advice in understanding and making this experience and painless as possible.